Privacy Policy

Effective Date: August 3, 2026
 

Holders of Hope respects your privacy. This Privacy Policy explains what information we may collect when you visit our website, how we use that information, and the choices available to you.

Information We Collect
 

Information You Provide
 

We may collect information that you voluntarily submit through our contact form or when communicating with us directly, including:
 

• Your name

• Email address

• Telephone number

• Information included in your message

• Details about the potholders or custom options you are interested in
   

Please do not submit sensitive personal or financial information through the website.
 

Information Collected Automatically
 

Our website is hosted through Wix. Wix and related service providers may automatically collect certain technical information, including:
 

• Internet Protocol address

• Browser and device type

• Approximate location

• Pages visited and time spent on the website

• Referring website or source

• Cookie and website-usage information
   

This information may be collected through cookies and similar technologies to operate, secure, and improve the website.
 

How We Use Information
 

We may use collected information to:
 

• Respond to questions and customer inquiries

• Discuss potholder availability and customization

• Provide information about Holders of Hope

• Maintain and improve the website

• Understand how visitors use the website

• Prevent fraud, misuse, or security problems

• Comply with applicable legal requirements
   

The website does not accept online orders or process payments. Any purchase, payment, pickup, delivery, or shipping arrangements are handled separately through direct communication with Holders of Hope.
 

Cookies and Analytics
 

The website may use essential cookies required for security and basic operation. Wix or other approved services may also use analytics cookies to help us understand website traffic and visitor activity.
 

Where available, visitors may use the website’s cookie banner to accept or decline nonessential cookies. You may also adjust your browser settings to block or delete cookies. Blocking certain cookies could affect how the website functions.
 

How Information May Be Shared
 

Holders of Hope does not sell or rent visitors’ personal information.
 

Information may be shared only when reasonably necessary with:
 

• Wix, which hosts and supports the website

• Service providers assisting with website operation, security, communications, or analytics

• Government authorities or other parties when required by law

• Parties necessary to protect the rights, safety, and property of Holders of Hope or others
   

Service providers may process information according to their own privacy policies and contractual responsibilities.
 

Data Retention
 

We retain personal information only as long as reasonably necessary to respond to inquiries, maintain appropriate records, fulfill legitimate business purposes, and comply with legal obligations.
 

Your Privacy Choices
 

Depending on applicable law, you may have the right to request:
 

• Access to personal information we maintain about you

• Correction of inaccurate information

• Deletion of your information

• A copy of certain information

• Information about how your data is used

• Withdrawal of consent when processing is based on consent
   

To make a privacy request, contact us using the information below. We may need to verify your identity before completing the request.
 

Information Security
 

We take reasonable measures to protect information submitted through the website. However, no website, electronic transmission, or storage system can be guaranteed completely secure.
 

Children’s Privacy
 

This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
 

Third-Party Links
 

The website may contain links to social media platforms or other third-party websites. Holders of Hope does not control and is not responsible for the privacy practices, security, or content of those websites.
 

Changes to This Policy
 

We may update this Privacy Policy as the website or our practices change. The updated policy will be posted on this page with a revised effective date.
 

Contact Us
 

For questions about this Privacy Policy or to submit a privacy request, contact:
 

Holders of Hope
Omaha, Nebraska
Email: hope@holdersofhopepotholders.com
 

You may also contact us through the website’s Contact page.